These 3 e-learning videos looks at using Assertive Verbal Skills.
Assertion training was one of those hot topics back in the 60’s and 70’s that focused on soft skills, on personal productivity, on how we communicate with each other. It was a great topic, but somehow fell to the wayside in this modern era of having to put everything directly on the bottom line. We somehow lost interest in how we deal with each other, and now focus more on strictly business issues. But you know what? Assertion training is still an excellent way to raise your productivity in dealing with others.
- Developing Assertiveness
- Dealing with Manipulation
- Assertive Communication Techniques
Our view….very good indeed if that is what you need….To get the most out of the series, you need to watch the modules in order from the start.