Course Overview
At the end of the course, trainees will:
» Recognise the purpose and identify the key principles underpinning the Act
» State who the Act applies to
» Explain the provisions for making and handling requests under the Act
» Identify the criteria, fees and time-scales relating to FOI requests
Our view… This is an engaging 25-30 minute interactive course. It teaches you about the Freedom of Information Act – what it is, who it applies to, how to make freedom of information requests, and what your duties are in relation to the Act. It is therefore extremely useful for anyone who works in Marketing, Administration and Customer Services