Communication Skills

communication skillsCourse Overview

By taking this course you will be able to recognise the importance of effective communication. At the end of the course, trainees will be able to:

» Define Communication

» Sequence the key steps of the communication process

» Identify common barriers to effective communication

» Differentiate between effective and ineffective communication

» Appreciate the different methods of communication

» Recognise the importance of tailoring your communication to the receiver

» Take action to refine your message

» Distinguish between the 7Cs model to improve your communication

Our view… This is an engaging 40-45 minute course. It teaches you about communication – what it is; the different types of communciation, and how to communicate effectively. If you want people to understand your interests, and to understand the interests of others more effectively, then this course is for you.

Buy the Communication Skills Course