Health and Safety for Managers

This course will teach you important aspects of Health & Safety that you should adopt in your place of work.
At the end of the course, trainees will be able to:
» Understand the principles of effective Health & Safety management» Recognise the importance of the moral, legal and the economic aspects of Health & Safety

Anti-Social Behaviour for General Employees

Anti Social Behaviour for General Employees: This e-learning course has been designed to give guidance to employees and contractors on recognising anti-social behaviour and what to do to control it. By completing or passing this course, you will attain a Learning Light Certificate

e-Start Induction

Customisable Induction / On Boarding: A unique system for producing customised induction. By completing or passing this course, you will attain the certificate Learning Light Certificate This course by e-Learning WMB utilises the e-learning meets corporate video approach with video presenters in virtual 3D worlds

Complaints Handling

This course looks at how we record complaints and compliments, what processes to follow, and how we (as a business) learn from them.

This online training from e-Learning WMB uses the e-learning meets corporate video approach with video presenters in virtual 3D worlds.  It is customisable in the Cloud for orders totaling over 100 licences of any course.

Tug of War (Change Management)

‘Some people will never change…‘ but don’t feel defeated. Where there’s change there will always be resistance to it but ‘I evolve very slowly’ doesn’t always mean what it says. Take this topic to find out. This Ready to Go Fundamentals topic will help you…

Strength Far and Wide – Virtual Team Training

Want to increase the effectiveness of your virtual team? This topic will help you to close the miles between you and beat the barriers that difference in language, time and culture can pose. This Ready to Go Fundamentals topic will help you. Describe the benefits of a virtual team to both the employer and team member

I Like Talking to You (First Impressions)

Compete against three other contestants to uncover the five top tips for building an immediate rapport with people you’ve never met before. This Ready to Go Fundamentals topic will help you: Describe the benefits of building rapport in a range of contexts Explain how to make a positive first impression Describe ways to find common ground Explain the importance of active listening and non-verbal communication Promote self-awareness; understand how your emotions and reactions can influence others Explain how and when to lead the conversation Our view… Do you often meet new people? This short interactive course will teach you how to make a good impression through listening, non-verbal communication and self-awareness. And all for only £6! Buy the I Like Talking...

Head in the Sand

Tired of avoiding difficult conversations? Does not having them stress you out? This topic will help you to uncover your avoidance tactics and REAP the rewards of hitting the conversations you dread head on. This Ready to Go Fundamentals topic will help you: Define “difficult conversations” with examples Prepare for difficult conversations Follow through a process for having a difficult conversation Describe the key skills required to have a successful conversation Identify the most common mistakes in having difficult conversations Our view… This short interactive course will teach you how to have productive conversations. Instead of having tiresome conversations, learn how to communicate your aims and get your point across effectively. All for only £6! Buy the Head in the Sand...

From Form to Perform

The four stages of team development. First there’s the getting to know you when everyone is on their best behaviour. But this is just the calm before the storm… Discover the characteristics of a typical team as they learn to work together – and find out what it takes for a team to excel. This Ready to Go Fundamentals topic will help you: State all the stages of team development Describe the characteristics of a forming team Explain the challenges a storming team may face and why these can lead to failure of the team Explain the advantages of a team that reaches the norming stage Describe the characteristics of a performing team and why these teams succeed Describe why some teams experience an adjourning stage Our view… This fun, interactive course teaches you all about teamwork: forming a team, working well as a team, and how to achieve excellent results. All for just £6! Buy the Form to Perform...

Stress Management

Recent statistics reveal that 1 in 5 working people in the UK are suffering from stress. To be able to deal with stress, a balance needs to be achieved between the various aspects of life; including work, family, and yourself.This course has been designed to show you how to achieve this balance by explaining what stress is…