This 2004 work by Bersin remains an industry standard, that will give any learning practitioner good, solid advice about developing that all-important blend of learning methods and the tools to deliver. “The Blended Learning Book” is a user’s manual for implementing blended learning. It guides you through ways of combining the latest technologies with traditional training models to create the kind of high-impact programmes that drive superior business results (not just reduce costs).Filled with real-world examples and case studies from organizations such as Accenture, BI, Cisco, FedEx, Kinko’s, Grant-Thornton, IBM, Novell, the U.S. Navy, Verizon, and more, e-learning veteran Josh Bersin zeros in on ‘what works’ – in all shapes and sizes of training departments from a variety of industries.