Managing Conflict 70 20 10 Competency Development

managing conflictManaging Conflict 70 20 10 Competency Development using e-learning videos and downloadable  materials

In these 5 modules you will look at the competencies needed  to successfully resolve different types of conflict with others.

  • Use a process for managing conflict with others
  • Learn how to recognize when team members need help managing conflict
  • Use a mediation process to help groups resolve existing conflict
  • Create a conflict management agenda item to create a conflict management culture
  • Identify someone who is good at conflict management who you can learn from

Our view….invaluable learning for one of the most difficult of situations. The use of mediation is of great value, and the overall framework and culture change is particularly useful.

Buy the Managing Conflict Course

The e-learning videos will be available for 1 learner for 90 days from date of purchase and costs only £25.00